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    Here we explain how to connect your Visonic PowerMaster alarm system to our Power Manage server.

    Connection to the Sapphire Alarms Power Manage server gives access to the Visonic-Go and AlarmInstall mobile apps with features that allow remote monitoring, control and configuration of your Visonic PowerMaster alarm system. Other features include push notifications, email alerts, image on demand and email technical support for your system.

    We provide connection to the Sapphire Alarms Power Manage server FREE of charge for 6 months with selected purchases. Normal price £39.00 per year.

    VisonicGo Mobile View

    IMPORTANT - Please retrieve control panel ID (a 6 digit alphanumeric ID printed on the panel’s rear label or can be found in the SERIAL NUMBER section of the INSTALLER MENU) and send it via email to: sapphirealarms@yahoo.co.uk.

    NOTE: Until we can identify your system all features of this service will be disabled.

    PowerLink Broadband IP module setup..

    1. Enter Master Installer Mode on the control panel.

    2. Press the >> (forward arrow) to scroll to 4. COMMUNICATION and press OK

    3. Scroll >> to CS REPORTING press OK

    4. Under REPORT EVENTS, choose the events you wish to have reported from the available list. ‘all *backup’ is recommended. The choices are explained fully in the alarm system user manual.

    5. Scroll to 1ST REPORT CHANNEL and set it to ‘broadband’.

    6. Set the 2nd , 3rd and Dual REPORT CHANNEL to ‘disable’

    7. Scroll >> to IP RCVR 1 and enter 077.237.248.053 (the IP address of our server)

    8. Scroll >> to PSTN FORMAT and set it to SIA

    9. Scroll >> to COMM FAIL REPORT and Press OK set PSTN FAIL to ‘Don’t Report’

    10. Exit INSTALLER MODE

     

    GSM/GPRS Communication module setup..

    1.   Enter Master Installer Mode on the control panel.

    2.   Press the >> (forward arrow) to scroll to 4. COMMUNICATION and press OK

    3.   Press the >> (forward arrow) to scroll to 2. GSM/GPRS/SMS and press OK

    4.   GPRS REPORT will show, press OK and set it to ‘Enable’.  Note; the set value is indicated by a solid block ( █) next to the setting.

    5.   Repeat step 4 and enable GSM REPORT and SMS REPORT

    6.   Scroll (>>) to GPRS APN and enter the APN (Access Point Name):  wlapn.com.

    7.   Scroll >> to GPRS USER NAME and enter the user name: visonic

    8. Scroll >> to GPRS PASSWORD and enter the password: visonic

    9. Scroll >> to SIM PIN and leave blank.

    10. Scroll >> to NETWORK ROAMING and set to ‘Roam Enable’.

    11. Scroll >> to GSM KEEP ALIVE and set it to ‘disable’ for contract SIMs and Every 28 days for PAYG SIMs

    12. Scroll >> to TRANSFER PROTOCOL and set to TCP

    13. Scroll to GPRS ALWAYS ON and set to enable.

    14. Go back up through the menu system until you see 4. COMMUNICATION press OK

    15. Scroll >> to CS REPORTING press OK

    16. Under REPORT EVENTS, select the events you wish to have reported from the available list.  ('all*backup' is recommended). The choices are explained fully in the alarm system user manual.

    17. Scroll to 1ST  REPORT CHANNEL and set it to ‘cellular’.

    18. Set the 2nd , 3rd and Dual REPORT CHANNEL to ‘disable’

    19. Scroll >> to IP RCVR 1 and enter 077.237.248.053 (the IP address of our server)

    20. Scroll >> to PSTN FORMAT and set it to SIA

    21. Scroll >> to COMM FAIL REPORT and Press OK set PSTN FAIL to ‘Don’t Report’

    22. Back up one menu level and scroll >> to UP/DOWNLOAD press OK

    23. Scroll >> to GPRS Up/Down press OK

    24. In My SIM Tel. # enter the telephone number of the SIM installed in the GSM in the panel.

    25. Exit Installer mode.

    Using the Visonic-Go App.

    1. Install the App on one or more mobile devices

    2. Open the App and at the first login page enter secvu.com in the hostname field; check the'Terms of Use' box and tap 'Add New'

    3. At the next page enter a Panel Name (eg. Home, Shop, Office) and your Panel ID and tap 'Save'

    The unique 6 digit Panel ID is printed on a label on the rear of the panel; it can also be accessed on the panel under the ‘SERIAL NUMBER’ section of the Installer menu.

    4. At the second login page enter your User Code - i.e. the code you use to set/unset the system.

    Remember to allow notifications from the VisonicGo app in your device settings.