This web site is owned and operated by the Sapphire Alarms. All enquiries should be addressed to Sapphire Alarms, 16 Juddfield Street, St Helens, England Telephone: 01744 757657.

Personal data that is volunteered, or required for the purposes of utilising web site functions, or purchasing online is stored securely and is not shared with other organisations or utilised for marketing purposes without the permission of the owner.

Users have a right to request access to any information about them that is stored by Sapphire Alarms. Requests for access must be made in writing to Sapphire Alarms at the address above. Sapphire Alarms reserves the right to charge an administrative fee of £5 for this service.

You have a right to request that any personal information stored by us be corrected or erased. All such requests should be made in writing to Sapphire Alarms at the address above.

Sapphire Alarms uses cookies to provide functionality for sales services in some areas of the site. Visitors may refuse to accept cookies; however, this may mean that some services are not available to them.

Sapphire Alarms takes its security responsibilities seriously, employing the most appropriate physical and technical measures, staff training and awareness, to ensure that unauthorised access to, alteration or destruction of personal data does not take place.

On occasion, Sapphire Alarms may be required to contact you in order to ensure that your data is correct. This is rarely necessary, and is only likely to be required in order to ensure the provision of a service where incomplete information exists on your order.

Sapphire Alarms does not collect and retain personal information that is unnecessary to the operation of its business. Sapphire Alarms also has a policy of reviewing all personal data collected in the course of business, and deleting unnecessary personal data where such data has been gathered.

Sapphire Alarms does not retain personal data for longer than 30 days. Order data is retained in order to ensure that we have adequate financial and other records. Sensitive financial information such as credit card details is not captured by Sapphire Alarms; Credit card payments are processed by Worldpay on their secure server. In cases where a customer wishes to relate Credit card details directly to Sapphire Alarms, those details are not retained by Sapphire Alarms after a transaction has been processed.